Last updated: July 2026
Welcome to Cudlia. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to these Terms.
1. About Us
Cudlia is an online store based in the United Arab Emirates, selling baby sleep comfort products. For any questions, you can reach us at info.cudlia@gmail.com.
2. Eligibility
By using our site and placing an order, you confirm that you are legally capable of entering into a binding contract and are at least 18 years of age, or are using the site under the supervision of a parent or legal guardian.
3. Products and Pricing
All product descriptions, images, and prices are displayed in good faith and are subject to change without notice. We make reasonable efforts to display product colors and details accurately, but slight variations may occur due to screen settings and manufacturing.
Prices are listed in AED and include any applicable taxes unless stated otherwise. We reserve the right to correct pricing errors, even after an order has been placed, and will notify you before processing if this occurs.
4. Orders and Payment
When you place an order, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or product unavailability.
Payment is processed securely at checkout. We do not store your full payment card details.
5. Shipping and Delivery
We currently ship within the United Arab Emirates. Estimated delivery time is 3-5 business days from the date of dispatch, depending on your location. Delivery times are estimates and not guaranteed; delays may occur due to factors outside our control.
For full details, please see our Shipping Policy.
6. Returns and Refunds
We accept returns within 14 days of delivery, subject to the conditions outlined in our Refund & Returns Policy.
7. Product Use and Safety
Cudlia products are designed as parent-supervised comfort companions. Always follow current safe sleep guidance appropriate to your child's age, and do not leave products unsupervised with an infant. We are not liable for misuse of the product outside of its intended purpose.
8. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Cudlia or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Cudlia shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
10. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of the UAE.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of our site after changes are posted constitutes your acceptance of the revised Terms.
12. Contact Us
Cudlia
United Arab Emirates
Email: info.cudlia@gmail.com